1. Scope of Application
The following terms apply to all orders placed through the VFMK Webshop.
2. Contracting Party
2.1. The Webshop www.vfmk.org is owned by the VFMK Verlag für moderne Kunst, Schwedenplatz 2/24, 1010 Wien.
2.2. Orders which includes only books published by VFMK Verlag für moderne Kunst will be sent to our distribution partner LKG Leipziger Kommissions- und Großhandelsgesellschaft mbH (LKG). In this case the purchase agreement is made with LKG and LKG will organize the shipping of the order incl. invoice and delivery note.
2.3. For all orders which includes goods from the Webshop category „VFMK Goods“ the purchase agreement is made with VFMK Verlag für moderne Kunst.
3. Conclusion of contract
3.1. The presentation of the products in the online store does not represent a legally binding offer but a non-binding online catalog. Images of the books and goods may differ in color from the originals.
3.2. You can add products to our shopping cart, with no obligation to purchase, and add or delete any or all of them at any time. By clicking „PAY NOW“ you agree to a binding order. A confirmation of your order will be sent to you per email right after you placed your order.
However, this confirmation email does not constitute the acceptance of your order. This takes place in a separate email containing a delivery confirmation or upon delivery of the goods.
4. Shipment Conditions, Costs and Damage
4.1. Where possible, orders will be shipped in the next 2 working days. In case of unavailability of titles or products you will receive a notification from us with the expected delivery date.
4.2. The stated product prices incl. VAT, errors excepted. Shipping fees will apply and will be calculated in the checkout process. For international deliveries the customer itself is responsible for any additional taxes, customs feed or import duties.
4.3. Orders can also be collected in our Store in Vienna: VFMK Boutique, Wiedner Hauptstrasse 40-42, 1040 Vienna. For this, please select this shipping method in your shopping cart.
4.4. Should articles be delivered with obvious shipping damage, please issue a complaint with the delivery service as soon as possible and contact us promptly .For this, please send us an email right after placing the order in our webshop to the address: firstname.lastname@example.org
5. Payment & Property Rights
In the VFMK Webshop the following payment methods are accepted:
5.1. Credit Card
Your credit card will be charged upon dispatch of the goods.
You will pay the billing amount via the online provider PayPal. You must already be registered there or sign up as a new customer, log in with your access data, and confirm the payment to us. You will be given further instructions at check out.
5.3 Goods remain the property of VFMK Verlag für moderne Kunst until payment is made in full.
6. Return policy
You have the right to return goods or cancel the full contract of purchase within 14 days of delivery. If you want to return or cancel please send an email to email@example.com and we will prompt reply to you with all details. Please note that shipping costs for the returned goods must be payed by the customer.
In case of cancellation we are required refund payments (with the exception of shipping costs which are attributable to your order) we’ve already received within 14 days at the latest, from the day we receive notice of your cancellation. This refund will be made with the same payment method you used in the original transaction, unless otherwise agreed.
7. Data protection
Data protection: To complete the order process your address data are stored in accordance with the Federal Data Protection Act.
8. Warranty and Guarantees
Unless expressly agreed otherwise below, statutory warranty rights apply.
9. Customer Service
You can contact us anytime regarding questions, complaints, and claims by sending sending an email to firstname.lastname@example.org.
Our liability is limited to the value of the product. We do not assume liability for slightly negligent breaches of insignificant contractual obligations. The liability limitations mentioned above do not apply to attributable bodily injury, illness, or death.
11. Severability Clause
Should a provision of these General Terms and Conditions be or become invalid due to new statutory provisions, the remaining provisions shall remain valid.